Frequently Asked Questions


1. What is the mode of payment?

Cash on Delivery.

2. What are the places for delivering?

Home delivery in all parts of BANGALORE only.

3. What are the different states of order ?

The order are processed in three different phases as shown below:

PENDING:      Order is placed and Greenpot team will confirm the order based on availability and other parameters.

APPROVED:   Greenpot has confirmed the order and order is being processed.

DELIVERED:  Order has been delivered by Greenpot logistic and we request the feedback.

DECLINED:    Order is cancelled. Order was placed successfully but due to some reason Greenpot will not be delivering the product.

4. How much is the delivery charge per order?

Below Rs 699 delivery charge is Rs 80, above Rs 699 no delivery charge applicable.

5. How to place bulk order above Rs 10000?

Send us a mail at cs@greenpot.in and we will get back to you within 24 hrs of time.

6. How do I check the current status of my orders?

You can check the status of your order in your Order History under My Account with your order number.

7. What if I get something other than what I had ordered?

We will replace it immediately.